Recipient and sender

Recipient and sender are two concepts that must be clearly understood within the communication circuit 

In order for an act of communication to be carried out, a series of elements is needed, which are: Sender, recipient, Message, channel and context. Therefore, this process requires a sender to contact the recipient through a message that is sent through a channel .

Let’s get to know these two concepts well.

DefinitionIt is who emits the sent messageHe is the one who receives the message
IDCan be identified or anonymousIt must always be identified. Otherwise the message will not arrive

Communication process

When you talk about the communication process , you are referring to communication in all its forms, whether it is written, gestures, words. For this process to be carried out, several elements are needed , among them we find the recipient and the sender .

What is the sender?

It’s called sender to any individual or entity that wants to issue and send a message to one or more people named recipients , either in any of the forms and channels possible communication: gestures, words, letters, emails, letters, packages, etc. .

The sender does not always have to be a natural person, it can be an entity, company, organization, service, etc. The word sender comes from the Latin remittentis and means to send or send something for someone else to receive .

The sender when sending his message can identify himself or be an anonymous sender. The latter case generally does not occur in the mail services in registered correspondence or telegrams, nor in electronic mail. There are usually cases of anonymous sender when the sender wants to surprise the recipient, does not want to identify himself or because he has forgotten to indicate his data.

In the case of postal mail, the data of the sender usually indicated the back of the letter on the closure flap thereof or in the upper left corner, unlike the data of the recipient you should always go to the front of the envelope.

The information that you will detail about the sender is:

  • Name and surname or company name of the person issuing the message
  • Address
  • Postal code, province and country.

The address is a piece of information that should not be missing since, in the event that the recipient wants to send you a reply, they could do so by forwarding it in the same way to the recipient’s address. It can also happen that the mail could not find the recipient’s address, either because it is wrongly detailed or the recipient no longer lives there, in this situation the mail service will return the sender what was sent.

In the case of parcels, the sender’s data is placed in one of the corners of the package.

In general, more and more the postal mail is replaced by the electronic mail , so much for the speed, the cost and the new technologies. In the case of electronic mail, the same mail indicates who is the recipient and who is the sender or sender.

What is the recipient?

The recipient of the message sent by the sender is called the recipient . The word recipient comes from the Latin recipient and means the place where the person who receives something is.

The identification of the recipient must always be specified, it cannot be anonymous as the sender can be.

When postal mail or packages are sent, the recipient’s information must be, like the sender’s data, placed on the back or front of the envelope or package, generally on the right side.

The information that will be detailed about the recipient will be:

  • Name and surname or business name of the recipient of the package.
  • Exact direction
  • Post mail
  • Province, State or Region
  • Country

Although these data cannot be lacking, their arrangement in correspondence may vary depending on the format of the letter or the forms of delivery.

In the case of emails, the recipient will appear in the part indicated as “to / to” (in English). Like the sender, it is common for the recipient to be detailed in the body of the email.

Once the communication process is initiated by the sender, certain steps must be taken at the recipient to consider this process complete. These steps are:

  • Receive
  • Understand
  • To accept
  • To use
  • Feed back

Once the recipient receives the message sent by the sender, the process called decoding begins This implies that the recipient interprets and understands the sent message.

It often happens that the message is not interpreted correctly, either because the non-verbal words or signs can have different interpretations for people, or there are words that are not understood because they do not exist in the recipient’s vocabulary. In these cases it is considered that the communication process was unsuccessful, since the main objective is for the recipient to understand the message.

For this reason it is extremely important that the sender or sender make the message in such a way that it can be understood. The form of it will depend on what you want to communicate, the channel you choose to do it, the time and place where the communication process will begin and the language and culture of the recipient (recipient).

Recipient treatment

The way to go to the recipient will depend on multiple factors:

  • What is the relationship that unites us with the recipient
  • The information delivery channel
  • The reason we communicate


It is about the content of the act of communication sent by the sender / sender with a specific intention. This message must be conveyed clearly so that it can be understood.

Regarding the channel, if what you want to transmit is information, opinions, ideas, you can choose by post, text message, email, phone call, face-to-face conversation.


It’s called feedback or feedback to the response that prepares the original recipient to give back to the sender. This response can be verbal or non-verbal.

Thanks to this feedback, the sender will be able to know how the message was received and if it was interpreted or if it has to be modified.

It will depend on the communication channel chosen for the feedback delay. For example, if it is a telephone conversation, the feedback will be given instantly, it will be faster and more effective. On the other hand, if it is a postal mail, it will take first time to get the initial letter and then to send the response.

Feedback can be positive or negative:

  • Positive: It occurs when the response obtained is the one expected by the sender.
  • Negative: When the answer is not what is expected.

If these steps are not followed, the act of communication will be considered incomplete.


Within the communication process, noise is known as the factors that prevent the message from arriving correctly or that the feedback is negative.

In every act of communication we must take into account five basic questions that will allow us to orient ourselves in the choice of the form, channel, time and way of sending the message.

These questions are:

  • What do I want to communicate?
  • How do I want to communicate it?
  • Who to communicate?
  • When to communicate?
  • Where to communicate?

Once we are clear about the answers to these questions, we can start the communication process in order to obtain a favorable response and for the message to be interpreted.

Add a Comment

Your email address will not be published. Required fields are marked *